Mochi Shop privacy policy
In short
- There is no separate account. Your progress is saved on your device, and when you are signed in, a copy is kept in your Game Center account on iPhone and iPad (with iCloud Drive on) so it comes back after you reinstall the game.
- We do not ask for your name, email address or location.
- The game shows ads. Where the law requires it, you choose whether ads may use your personal data.
- A few services help us run the game. Each is listed below with what it receives.
- We never sell your personal data.
Who we are
BNVLR Studios is the controller of your personal data. BNVLR Studios is the trade name of Selahattin Erkan Çelen, registered with the Dutch Chamber of Commerce (KVK) under number 42201809, at Elckerlijcstraat 32-1, 1055 AN Amsterdam, the Netherlands.
Email: [email protected]
Data on your device
The game stores your progress, settings, coins and items on your device, and saves a copy in your Game Center account in iCloud when you are signed in with iCloud Drive on (see Apple below). We cannot see either copy. Deleting the game removes the copy on your device; the online copy stays so your progress can come back, until you delete it in your iCloud storage settings.
Services the game uses
These companies receive data from the game, for the purposes below.
Google AdMob
- Who
- Google Ireland Limited, and Google LLC in the United States
- Why
- Shows ads in the game, measures them and prevents ad fraud.
- What
- Advertising identifier (only where you or your device allow it), IP address, device model and operating system, app version, and how you interact with ads.
- Legal basis
- Your consent for personalised ads and for storing or reading information on your device, where the law requires consent. Our legitimate interest in funding a free game for limited, non-personalised ads where consent is not required.
Unity In-App Purchasing
- Who
- Unity Technologies, through its purchasing library inside the game
- Why
- Connects the game to the App Store or Google Play to complete and restore purchases.
- What
- Purchase details and store receipts, and the device information the store needs.
- Legal basis
- Necessary to deliver what you buy (performance of a contract).
GameAnalytics
- Who
- GameAnalytics Limited (England and Wales), part of GameAnalytics ApS, Denmark
- Why
- Tells us how the game is played, so we can fix difficult levels and improve the game.
- What
- A random player ID, device model and operating system, country, session times, game events such as levels started and finished, ad events such as an ad shown or a reward earned, purchase events (the item, currency and price, never a receipt or payment details), and how you found the game: on Android, the link you tapped to reach Google Play (for example our website or one of our social media profiles) or Google Play itself; on iPhone, whether an ad on the App Store (Apple Ads) led to your download, and which ad campaign it was.
- Legal basis
- Your consent in the EEA, the UK and Switzerland, where the game asks before sending any play stats; elsewhere our legitimate interest in improving the game. You can turn play stats off at any time in the game's settings.
Firebase Crashlytics
- Who
- Google Ireland Limited, and Google LLC in the United States
- Why
- Sends us a report when the game crashes, so we can fix it.
- What
- Crash traces, device model, operating system and app version, and a random installation ID.
- Legal basis
- Your consent in the EEA, the UK and Switzerland, where crash reports are sent only after you tap Share on the game's play stats question; elsewhere our legitimate interest in keeping the game stable. The same switch in the game's settings turns crash reports off.
Apple Game Center and iCloud
- Who
- Apple Distribution International Ltd., Ireland, and Apple Inc. in the United States
- Why
- Signs you in to Game Center without a separate account, and keeps a copy of your progress in your iCloud so it comes back when you reinstall the game.
- What
- A Game Center player ID that Apple makes for our games only, and your saved progress.
- Legal basis
- Necessary to provide the save and restore feature (performance of a contract). You can turn off Game Center or iCloud for the game in your device settings; the game then saves on your device only.
App stores and payments
You download the game, and pay for anything you buy, through Apple's App Store or Google Play. Apple and Google process that data under their own privacy policies; we receive no payment card details. The store confirms each purchase to the game on your device so it can deliver what you bought; the receipt is not sent to us.
Your choices about ads
When you are in the European Economic Area, the United Kingdom or Switzerland, the game shows Google's consent form before any ad uses your personal data. If you do not consent, you may still see ads, but they are not based on your personal data. To change your choice later, open the game's settings and tap Privacy choices.
On iPhone and iPad, the game asks once for permission to track you across other companies' apps and websites. If you say no, the game does not read your device's advertising identifier. You can change this in Settings > Privacy & Security > Tracking.
On Android, you can reset or delete your advertising ID in your phone's settings.
Data outside Europe
Some of the services above are run by companies in the United States, so your data may be processed there. These transfers rely on the EU-U.S. Data Privacy Framework where the company takes part in it, and otherwise on the European Commission's standard contractual clauses.
How long data is kept
Data on your device stays until you delete the game. Each service keeps data for as long as its own privacy information says. Emails you send us are kept until your question is answered, and no longer than two years after that.
Age
Mochi Shop is for players aged 13 and over and is not made for children. In some countries, including the Netherlands, people under 16 need a parent's permission before agreeing to personalised ads or to sharing play stats; if that applies to you, ask a parent before you agree, or choose not to. If you believe a child under 13 has used the game and data was collected, email us and we will delete it.
Your rights
Depending on where you live, you have the right to ask us for a copy of your personal data, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time; this does not affect what happened before. Email [email protected]. We answer within one month.
Because we run no accounts of our own, we may ask you for a detail that lets us find your data, such as the advertising ID or the order number of a purchase.
You can also complain to a data protection authority. In the Netherlands that is the Autoriteit Persoonsgegevens; in the United Kingdom, the Information Commissioner's Office (ICO); in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC); in another EU or EEA country, your local authority.
California and other US states
We do not sell personal information for money. Ads based on your personal data can count as "sharing" under California law. You can opt out by choosing Ask App Not to Track when your iPhone asks, or by turning on your device's ad privacy setting.
Changes to this policy
When the game starts using a new service or collects new data, we update this page before that version of the game is released, and change the date at the top.
Related: Mochi Shop terms of use · support